Following our earlier article on what to look for in a software integration platform, here are some more pointers.
Does it connect cloud apps and locally-installed desktop apps?
The number of cloud apps is growing rapidly, yet most established businesses have software installed on their desktop or server, which continue to work well and contain years of historic data about your company. Switching to new software can be complex in addition to having to learn new systems, so make sure the integration platform you choose has a simple and seamless way to connect both locally installed apps as well as cloud apps.
How frequently are records synchronised?
For some small businesses and some processes, record synchronisation every hour or even every day may be sufficient. However, for companies with a high volume of transactions or data that is business critical, it may be necessary to have more frequent syncing – for example, every 5–10 minutes – to ensure your business critical information is always up-to-date.
Does the platform have an audit trail showing when and where data was moved?
Your data is critical to your business, so you should be able to see when and where it was transferred, in case a problem occurs and you need to trace back to find the issue. Check that the platform has an option to view a history and an audit trail of your data transfers.
We’ll give you more tips on what to look for when choosing a software integration platform in a later post. In the meantime, you can read more about application integration platforms and specifically how ConnectMyApps works in our free ebook Small Business Software Integration For Dummies.